However, any Miles that expired within the purchase period will not be refunded to your account. You can make changes to your Classic Rewards ticket online through Manage your booking or by calling your local Emirates Contact Centre. New members can claim Miles for Emirates Flights flown up to two months prior to registering with Emirates Skywards. New members can also claim Miles for flydubai Flights flown up to two months prior to registering with Emirates Skywards. Yes, you can upgrade your Saver ticket with your Skywards Miles during online check-in, which opens 48 hours before your flight departs.
To claim missing Miles, the name used for the partner booking must match the name in your Emirates Skywards profile exactly. Depending on the partner, follow one of these steps to claim your Miles:. Please allow six to eight weeks from the date your claim is received for any missing Miles to appear in your account. Some of our partners offer the facility to make a claim directly on their website. You can check if this service is available by visiting the individual partner page.
Simply visit the Claim Miles page of the website and enter the booking name and ticket number for the Emirates flight you wish to claim Skywards Miles for. This must match the booking name and ticket number we have in our records exactly for the claim to be authorised online.
Please note that family members cannot make backdated claims for flights they have taken before joining your Family Bonus programme. Family Bonus members do not earn Miles from activities with Emirates partners. To claim missing Miles on a Skysurfer account for an Emirates flight, the nominated parent or guardian can either call an Emirates Contact Centre or email us with the membership number, ticket details and booking reference.
On flights with an EK flight number you will earn Miles as per the current Emirates Skywards programme levels for travel on Emirates. This will include any add-ons for domestic flights which are part of a continuous international journey. On flights with a QF flight number you will earn Miles at a different rate, based upon distance travelled. See more details on the Qantas partner page.
Please note that Skywards Miles will be awarded on Qantas operated flights and Qantas link scheduled services only, and will not be earned on codeshare flights. Tier Miles will not be available on any flights with a QF flight number. You can earn Miles on a domestic Qantas flight when it is booked as part of a continuous international journey with Emirates or Qantas. Miles cannot be earned solely on domestic sectors, such as Melbourne-Sydney.
Yes, Skywards Miles that are due to expire within the next 3 months can be extended at the cost of USD 20 per 1, Miles and will be valid for an additional 12 months beyond the date of the original expiry.
Please visit the Buy Miles page for complete details. You can visit the Book a flight page and Manage your booking page to spend your Skywards Miles on Emirates flight rewards. Business Class Saver Fare tickets can be upgraded at any time up to six hours before departure. Economy Class Saver tickets can only be upgraded at the time of online check-in, at the airport or on board. Platinum, Gold and Silver members can also request an upgrade on board.
When you book your ticket, it will clearly show whether you can upgrade your fare immediately after purchase or if upgrades are only available at check-in. If you need to make other changes, please contact your local Emirates office. If you have booked through a travel agent and have not yet started your journey, we recommend you contact your agent to make any changes. There may be a charge to make changes to your booking, depending on the fare conditions of your ticket.
If you would like to spend your Miles on a reward with our other airline except flydubai , car hire, hotel and retail partners just fill in the relevant online reward form. When you have submitted the form, your nearest Emirates Contact Centre will get in touch with you to confirm the details. Please allow a maximum of seven working days for the request to be processed, although we will do our best to get back to you within 24 hours. You can read the full details in our Flight Reward Rules.
Saver rewards offer the best value when you travel during lower-demand periods or when your travel dates are flexible.
Flex rewards offer greater flexibility when making your travel plans. They cost more Skywards Miles than Saver rewards, but they offer you more seat availability during high-demand periods and on high-demand flights. Flex Plus rewards offer you even more reward seats during high-demand periods and on high-demand flights.
You can book a return ticket using a combination of Saver and Flex Plus reward fares, depending on your travel requirements and what allocated seats are available at the time of booking.
They cost more Miles than a Saver reward, but you can use them for a wider range of travel dates. However, you will need to book a Flex Plus fare.
You can book a one-way Flex Plus reward fare in every class, as long as you fly from one flight zone to another. You can add one stopover on your journey, but your journey must take place in one continuous direction. Our Saver rewards are specially discounted tickets with certain restrictions, such as maximum stay, which means that these fares can only be offered on a return basis.
Credit card information is required in order to cover the government taxes and airport charges levied on all ticket purchases, including those purchased with Skywards Miles, whether with Emirates or with a partner airline except flydubai. Airport taxes are compulsory and are not taken by the airline but are usually charged by governments or airport management companies.
Yes you can. For partner flight rewards except flydubai , please use the online reward form. Please note that infant reward tickets are only eligible for use in Economy Class. Emirates Economy Class Saver tickets can only be upgraded when you check in online or at the airport. Please review Fare Conditions and applicable restrictions on emirates.
Your ability to upgrade your cabin class will depend on the fare brand and type of ticket you purchase. Economy Class and Business Class tickets purchased as Saver, Flex and Flex Plus fares can be upgraded online up to six hours before departure, except for Economy Class Saver tickets which can only be upgraded at online check-in between 48 and six hours before departure.
You can upgrade online using Manage your booking. The Miles needed for an Emirates Flight upgrade reflect the type of fare that you buy. Your nearest Emirates Contact Centre will be pleased to assist you.
If you upgrade online by using Manage your booking facility, then all passengers on the booking will automatically be upgraded if you have the available Miles. If you do not wish the upgrade to apply to all passengers, please call an Emirates Contact Centre to arrange individual upgrades. Some countries levy additional taxes or charges when you travel in a higher class. You will be informed of any additional charges when upgrading your booking. If you are upgrading online, the additional taxes and charges must be paid for by credit card during the upgrade process.
If you do not have a credit card, please get in touch with an Emirates Contact Centre to arrange for payment to be made at your local Emirates office or ticket desk. All the benefits of the class of travel to which you have upgraded. These include extra baggage allowance, lounge access and Chauffeur-drive, where available Chauffeur-drive service should be requested at least 48 hours before flight departure. The fare conditions of your original ticket continue to apply at all times.
For example, if there are any fees or charges applicable to your original ticket, these will continue to apply even after upgrading with Miles. This is currently not possible. You can only upgrade on flights marketed and operated by Emirates. You can spend your Miles with our partners online or through your local Emirates Contact Centre. Browse our list of partners and choose how to spend your Miles. Yes, you can make changes to your Classic Rewards booking online through Manage your booking or by calling your local Emirates Contact Centre.
It is not possible to combine Miles from two separate accounts; you can, however, transfer Miles between accounts or buy Miles for yourself or gift to another member. Although your Skywards Miles must be redeemed before they expire, you can use them to book a reward ticket that is valid for up to 12 months.
When you redeem your Miles online for an Emirates Skywards voucher in Dubai, vouchers can be collected from:. Please go to the partner page where all the current special offers are listed. You can also check special offers by category on our Special offers page.
We update offers all the time so please check regularly to see the latest deals. Anyone can shop at Emirates Official Store online or on board an Emirates flight. Emirates Skywards members can use their membership number and password to log in online. Emirates Skywards is the award-winning frequent flyer programme of Emirates airline and flydubai, launched in May Membership of the programme provides access to a world of exclusive benefits designed to make travel more rewarding and enjoyable.
The Miles Calculator is the simplest way to find out if you have enough Skywards Miles for an Emirates reward flight. You can also see how close you are to a partner reward with one of our airline with the exception of flydubai , bank, car rental, hotel, and retail and lifestyle partners or learn more about the other ways to spend your Miles. Our Upcoming Travel tool displays your next few trips on Emirates only. To see your upcoming trips on flydubai, this can be displayed when you are logged in on flydubai.
Reward bookings on Emirates flights purchased using Skywards Miles will not appear in Upcoming Travel — you can see these in Manage your booking , by logging in with your last name and booking reference. If you feel that none of the above applies to your future bookings, please call an Emirates Contact Centre for assistance. You can update your information at any time simply by logging into your Emirates Skywards account. Go to My profile and update or edit your information, including your nationality, passport number or country of issue through Manage My Account.
Skywards Miles are the reward currency you earn as an Emirates Skywards member. You can earn Skywards Miles when you fly with Emirates and flydubai, as well as when you are a customer of our global partners, including partner airlines, banks, car hire agencies, hotels, and lifestyle and retail companies.
Your Skywards Miles are valid for three years from the date of travel. Within the calendar year that Skywards Miles are due to expire, they will be removed from your account at the end of the month in which you were born. For example, if you earned Miles in June and your birthday is in August, these Miles will expire on 31st August You can set automated messages from your My Account page to remind you when Skywards Miles are due to expire.
Whilst Skywards Miles can be used to buy rewards, Tier Miles are collected to help you move up membership tiers, and are only earned when you fly with Emirates and flydubai or on a codeshare flight that carries an Emirates flight number EK.
The number of Tier Miles that you earn during a qualification period determines the membership tier you belong to: Blue, Silver, Gold or Platinum.
Learn more about the advantages of each Emirates Skywards membership tier. Your tier is updated automatically when you collect enough Tier Miles. You can view your tier status and check how many Tier Miles are required to move up a tier in My Statement.
Learn more about moving up to a higher tier. Learn more about retaining your tier status. Learn more about how your tier qualification is calculated. Your origin is the airport where you start each leg of your journey, and your destination is the airport where you end each leg of your journey. Stopovers are not counted as a destination. Our online Business Rewards programme is the ideal way for your company to make the most out of corporate travel.
Small or medium-sized businesses, charities or clubs with up to 80 business travellers, can earn rewards alongside the individuals who actually do the travelling. You can also use emirates. Visit the Business Rewards section to learn more, join the programme or book rewards. As an Emirates Skywards member you no longer need to have a physical card in order to enjoy all the benefits of membership.
Simply quote your membership number to continue to earn and redeem Miles. Print or save your digital card now or access My Account. Please call your nearest Emirates Contact Centre immediately. If you are a resident of the UAE, and your card has e-gate functionality, you should also report this to the police as soon as possible. You can cancel your Emirates Skywards membership at any time.
You can only have one Emirates Skywards membership account. Find out more about retaining your Emirates Skywards tier status and Skywards Miles. There are lots of things to look forward to in every tier, from instant upgrades to access to airport lounges and more bonus Miles when you fly. Please visit the Membership benefits page for more information. There are several ways in which your travelling companions might benefit from your membership when they travel with you. An Emirates Skywards member of any tier can buy instant upgrade rewards with Skywards Miles at the check-in desk for companions who are travelling with them on the same flight.
Silver, Gold and Platinum members can also take advantage of this service on board the aircraft. Emirates Skywards members can invite guests within their existing complimentary guest access entitlement or purchase additional lounge access for guests travelling on the same Emirates flight to join them in the Dubai International airport lounges.
Travelling companions of Platinum members may also benefit from priority baggage delivery, subject to availability. Platinum members may nominate another Emirates Skywards member for a complimentary Gold Partner card. Some commercial fares may not be eligible for the seat guarantee benefit but can be upgraded for an additional charge.
Please check with our Contact Centre. For our Platinum members, we will also do our best to confirm a Business Class seat.
However, during major holidays and special events this may not be possible on some flights. To use your seat guarantee benefit, just call our Contact Centre at least 48 hours before the flight. Our agents will review your ticket to make sure it is an eligible commercial Flex Plus fare.
Eligible Emirates Skywards members may nominate another member for a Gold membership. This could be a spouse, family member, friend or business colleague. The nominating member must choose their Gold Partner within their month tier cycle. Members wishing to nominate a Gold Partner can enter the last name and membership number of their nominee in the form on the Membership benefits page of their account.
In the event of any technical issues, please call an Emirates Contact Centre. The Gold Partner membership will be linked to the nominating member for as long as the nominating member retains his or her Platinum tier status. However, if the nominating member is downgraded, the Gold Partner will keep their Gold status until their next tier review date, at which point they will retain Gold status only if they have achieved 50, Tier Miles, or flown 50 qualifying flights.
You can change your nominee when you requalify for Platinum, but only after your current Gold Partner has completed their own tier cycle. Just make sure the auto-renew check box is un-ticked in the Gold Partner section of your Benefits page. We recommend you nominate someone who is unlikely to experience the benefits of Gold based on their own travel. You can choose to automatically renew your Gold Partner anytime within their tier cycle by ticking the auto-renew check box in the Gold Partner section of your Benefits page.
If you do not wish to renew your Gold Partner simply leave the auto-renew check box unticked. If you are a Blue, Silver, Gold or Platinum member, upgrades on Emirates flights can only be obtained in exchange for Skywards Miles or for cash, where applicable. Any Emirates Skywards member can spend Skywards Miles on instant upgrades at the check-in desk.
You can also take advantage of this service on board the aircraft. You can also spend your Miles on instant upgrades for travelling companions. Simply ask one of our check-in staff or crew members to assist you. Instant upgrades are currently not available to Skysurfers. Depending on the zones you are flying through and where you stopover or transit, it may be possible to upgrade just one section of your journey. If you are travelling on a multi-flight journey where partial upgrading is allowed and you would like to use your Skywards Miles for an instant upgrade at the check-in desk, you will also need to make additional requests at any transfer desks or stopover destinations.
Please ask for more details when you first check in. Please note that on some multi-flight journeys, you will be upgraded only if seats are available on the entire journey. Please call your nearest Emirates Contact Centre regarding a specific booking.
If you upgrade online or at check-in you will receive the excess baggage allowance applicable to the class of your upgrade. Please read the FAQ to see where exceptions to excess baggage allowances may apply due to airport regulations. If you are travelling on multiple flights during one journey, an upgraded baggage allowance only applies to the part of the journey that has been upgraded. On the other flights during the journey, you will need to either upgrade again or pay the extra fee for the heavier baggage.
If you have confirmed an upgrade at least 48 hours before you travel then you will be able to choose a meal from the menu in your upgraded cabin class. If you have upgraded less than 48 hours prior to your flight, or if you take advantage of our instant upgrade service at the check-in desk or on board, then we will do our best to accommodate you with a meal from the upgraded cabin class menu. Please note that this does not apply to special meals; for example, if you have ordered a vegetarian or gluten-free meal in advance, this will be served from the original booking class menu.
No, Skywards Members will earn Miles as per the original ticketed class of travel. No additional Miles will be awarded to the member in case of on board upgrades paid for with cash. Due to the limited notice period of an instant upgrade, we are not able to offer this additional service. However, if you upgrade at least 48 hours prior to travel using our online Manage a Booking facility or through an Emirates Contact Centre , then the Chauffeur-drive service will be available to you.
You will need to have sufficient Skywards Miles in your account at the check-in desk or on board to get an instant upgrade.
As Miles are only credited to your account after you complete a journey, we cannot factor in the Miles earned on the journey you are currently taking. This is possible, but you cannot do this at the check-in desk. To top up your Miles for future travel please go to the Buy Miles page. An unaccompanied minor can be upgraded before a flight by using the online Manage a Booking facility.
It is also possible to upgrade an unaccompanied minor if a relative, parent or guardian uses Skywards Miles from their own account to buy an instant upgrade at the check-in desk.
We are always working to ensure that our members have as seamless a journey as possible. As part of this, we have removed the need for you to possess or present a physical membership card — giving you one less thing to remember when you travel. Giving you a digital version of the card provides a more convenient and seamless way for you to access your membership details.
Silver members departing on or transiting to an Emirates flight from Dubai can access any of our Business Class Lounges in Dubai International airport, and pay for additional guests.
Silver members can also pay to upgrade to the First Class lounge. Additionally, Silver members can pay to access our worldwide lounges when flying with Emirates.
Gold members can access all Emirates Business Class Lounges and affiliated lounges across the network. Additionally, as a Gold member, you can take a companion travelling on the same Emirates flight into our worldwide lounges with you.
Gold members can also pay to bring additional guests into our worldwide lounges. Additionally, as a Platinum member, you can take a companion plus two minors travelling on the same Emirates flight into our worldwide lounges with you. You can also pay to invite extra guests to join you.
Emirates Skywards Blue members can purchase access to the lounges in Dubai and our worldwide lounges when flying with Emirates.
Emirates Skywards Gold and Platinum members can access the flydubai Business Class lounges in Dubai and lounges across the flydubai network. Lounge benefits will be granted based on the frequent flyer number quoted in your booking. To access the above lounge benefits as per your tier, please make sure to quote your Emirates Skywards membership number in your booking.
Please note that all members travelling on flights operated by other carriers including Emirates codeshare flights , other than Qantas and flydubai, are not eligible to access the Emirates Lounges. See all paid lounge access rules and pricing. When travelling under weight concept on Emirates and flydubai flights only, Emirates Skywards Silver members are entitled to a guaranteed excess baggage allowance of 12 kg above the ticketed limit for a particular cabin class, Gold members are guaranteed 16 kg above the ticketed limit and Platinum members are guaranteed 20 kg above the ticketed limit.
However, please note the following:. When travelling on the piece concept on Emirates flights only, Emirates Skywards Platinum and Gold Members are eligible for 1 additional piece of checked baggage at 23kg per piece in Economy Class and 32kg per piece in Business and First Class over and above the baggage allowance shown on the ticket. The maximum allowance in any cabin shall not exceed 3 pieces of checked baggage. If your journey starts in the United States, or in Africa, please make sure you are aware of baggage allowances specific to this route.
Your travel coordinator will not have access to your online account unless you share your account credentials with them.
Travel coordinators are not entitled to any membership privileges from your account. However, they can always join the Emirates Skywards programme themselves to start enjoying the benefits.
However, anyone else in your booking will have to pay the Advance Seat Reservation charge. You can choose your seat for free if you wait until online check-in opens 48 hours before your flight. All of our Emirates Skywards members and their eligible guests who are travelling on the same Emirates or Qantas codeshare flight, can access our airport lounges in Dubai.
Your tier level will determine whether access is complimentary. You can invite guests who are travelling on the same flight to join you, for an additional charge. You can invite guests who are travelling on the same Emirates flight to join you in the lounges, for an additional charge. Silver members can also purchase an upgrade to the First Class lounge at Dubai International airport. Gold members have complimentary access to the Business Class lounge at Dubai International airport.
Gold members can purchase an upgrade to the First Class lounge at Dubai International airport. Platinum members can enjoy complimentary access to the First Class lounge at Dubai International airport. You can also invite one adult guest and two minors under the age of 17 who are accompanying you on the same Emirates flight to join you in the First Class Lounge in Dubai or any of the eligible lounges in our network, regardless of their class of travel.
Read all paid lounge access rules and pricing. Emirates Skywards members and their eligible guests who are travelling on the same Emirates, flydubai or Qantas flight, can access a range of our airport lounges outside Dubai. Emirates Skywards Blue members can pay to access selected lounges across our international network. Read full terms and conditions on paid lounge access. Emirates Skywards Silver members can pay to access selected lounges across our international network.
Gold members have complimentary access to our full range of worldwide lounges outside Dubai, including our partner lounges. Platinum members can enjoy complimentary access to our full range of worldwide lounges outside Dubai, including our partner lounges. You can also invite one adult guest and two minors under the age of 17 who are accompanying you on the same Emirates flight to join you in any of the eligible lounges in our network, regardless of your class of travel.
Platinum members can also invite more guests who are travelling on the same Emirates flight to join them in selected lounges across our international network for an additional fee. The lounge access benefit is only available when travelling onwards on an Emirates or flydubai flight or a Qantas codeshare flight, and on Emirates flights you can invite guests who are travelling on the same flight to join you in the lounges, for an additional charge.
The fare is the price paid for your ticket. The type of fare you choose in each cabin will influence the number of Miles that you will earn. Base Miles are the standard Miles earned on any Emirates ticket. Using our Miles Calculator , you can view the total Miles earned on a particular ticket.
Total Miles are made up of base Miles for the zone s you are flying in plus the various cabin class and tier bonuses on offer. Yes you do. It is difficult to find Saver award pricing on domestic US flights. Pricing may be different within and between columns, so make sure to check the United award chart first and to see the difference between Saver and Standard award pricing.
Originally from Sydney, he won the green card lottery and now bases himself in Austin, Texas for half the year and on the road for the other half. Save my name, email, and website in this browser for the next time I comment.
Don't subscribe All Replies to my comments Notify me of follow-up comments via email. You can also subscribe without commenting. But leave a day later, and you could spend just 1, Airpoints Dollars instead with one of their partners We explore the varying Airpoints reward options in full here.
Read more : Guide to buying United MileagePlus miles Read more : Guide to buying Avianca LifeMiles miles Summing up Here are some tips to help you pay the least amount of points: Look at the first column of your search results, which will probably be the cheapest pricing at the Saver level If not available and you have date flexibility, then look at dates around your original search and see if you can find Saver availability on them If not, you may be able to go on a waitlist for those flights Worst case scenario, if you really need that specific flight, then you can book at the Standard award rate knowing that you have exhausted the other possibilities Do you have a travel-related question?
How to tell the difference between Saver and Standard award seats was last modified: May 30th, by Matt Moffitt. Matt Moffitt. Who wrote this guide? Previous What are Status Points and how do I earn them? May 28, Next 15 things to expect from your first Business Class flight May 30, If you cancel a non-refundable ticket type only taxes will be refunded.
Book now. Decide later. Our hour flexible policy allows you to cancel your flight within 24 hours of booking at no charge. Until further notice, we offer free rebooking up to 72 hours before departure on all SAS Go Light tickets.
Change within 72 hours from scheduled departure is according to original ticket's rules. SAS Go Light is our best deal when you travel carry-on only. Until further notice, we offer free rebooking up to 72 hours before departure on all SAS Go Smart tickets except on domestic travel.
SAS Go Smart is the cheapest option if you want to check in a bag. SAS Go Pro is the best deal if you need to check in a bag and want more flexibility.
SAS Go Pro is refundable. Available on all our flights, except domestic flights in Denmark and Sweden and between the Scandinavian countries.
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